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Contact Information

General Inquiries
Phone / WhatsApp
To be updated
Registered Office
Hong Kong
Service Markets
Vietnam · Thailand · Indonesia · Malaysia · Philippines
Business Hours
Mon - Fri, 9:00 - 18:00 (HKT)
FAQ

Frequently Asked Questions

What is your minimum order quantity (MOQ)?

MOQ varies by product. Please contact us with your specific product interest and we will provide detailed information.

Do you provide product samples?

Yes, samples can be arranged for qualified inquiries. Sample fees and shipping costs may apply depending on the product.

What documents do you provide?

We provide COA (Certificate of Analysis), MSDS/SDS, Certificate of Origin, and other documents as required for customs clearance.

What are your payment terms?

Payment terms are negotiable based on order size and customer relationship. Typically T/T (telegraphic transfer) or L/C (letter of credit).

How long is the delivery time?

Delivery time depends on product availability and destination. Typically 2-4 weeks after order confirmation and payment.

Can you help with customs clearance?

We provide all necessary documentation for customs clearance. For specific import requirements, please consult your local customs broker.